BBB and Fraud

There are severe limitations to the BBB. It has no regulatory power to stop scam artists or get your money back. There are also three other problems:

1. New companies will have no history or record with the BBB.

2. Companies may change their names to avoid having their reputations follow them.

3. Also the various BBBs do not share their information. For example the BBB in Atlanta may not have the information that the BBB in Vancouver has. This is extremely important for you to understand: differnt BBB's have different reports on the same company.

4. Generally, when contacting any BBB one should use the following rule:

If the company has a bad record, do not invest. invest. But don't rely on a good report, only act upon a bad report.

No complainnts do not mean that the company is legitimate and you should not rely on a no complaints record.